Arta feedbackului
Public țintă
- First-time managers
- Middle and Top Managers
- Team members
Subiecte
- Feedback
- Communication
- Conflict
Obiective
- What is feedback and why it is important
- Giving, receiving and asking for feedback
- Types of feedback
- How to increase performance by using feedback
- How can we develop ourselves by developing others
- Clarifying what stands behind our messages
- Better communication among the team
- Transforming feedback into feedforward
- Identifying how to verify feedback and avoid assumptions