Comunicare asertivă
Public țintă
- Middle and Top Managers
- First-time managers
- Team members
Subiecte
- Communication
- Conflict
Obiective
- Assertive, passive and aggressive communication
- Harmonizing verbal, paraverbal and nonverbal communication
- What stands behind every type of communication
- Conflict resolution
- How to be an assertive person
- How to become an active listener
- Identifying our own emotions while communicating with others